Help with Shopping

If you haven't got a username and password

Fax your request on company headed stationery to 01924 262 074 and we will contact you to issue your individual username and password which will give you access to your own prices online allow you to place orders.
 

Favourites List

When you first sign on by entering your username and password, you will next see a favourites list of products.  You can add and delete items from this list so that it contains the items that you usually order.  This can be a very convenient way of quickly placing your order - especially for regularly purchased consumables such as chafing fuel.
 

Product Finder

The product finder allows you to quickly browse through the various categories of products to find what you want.  If you click on one of the product categories (for example, Cutlery) you will then see a list of related subcategories (for example, different types of cutlery).  Click further will take you to a list of relevant products.  If you click on the "more info" link of a product in a list of products, you will be able to see more information about the product, including: features and benefits, a list of related products, and a link to a health and safety datasheet (if applicable).
 

Text Search

You can use our text search to find a list of product by typing in a word or two from the product's description (or the product code if you know it).  It's best to start with just one word and type more words if you find too many matching items.
 

Quick Order Entry

If you have a list of the product codes you want to order, then our Quick Order Entry page is a quick way of entering your order by just typing in the list of product codes and order quantities.
 

Adding items to your shopping basket

Wherever you see this 'add to basket' button, you can just click it to add the product to your shopping basket. 
 

Seeing what's in your shopping basket

At the top of every page, there is the Your Basket icon.  You can click on this at any time to see all the items that you have added to your basket.
 

Checking out and completing your order

When you have finished adding items to your basket, you should go to the View Basket page and then click on the "buy now" button.  If you have more than one delivery location for your account, you will see a list of the addresses; just click on the one you want to select it.  If you only have one delivery address, this will automatically be displayed as a default address.  You can change any details of the address or contact details that we display as a default.  It's important that the post code is correct as this helps our couriers to find you easily.  When you have completed your order, a reference number will be displayed and you will shortly afterwards receive an order acknowledgement email showing all the details of your order.
 
 

The shopping facilities on this web site have been designed for use with reasonably up to date web browsers.  If you are not using one of our recommended web browsers, you may experience some difficulties.

If you do not wish to enter your order through our web site, you can place your order with us in the following ways:

Email:

salesdept@labrook.com

Telephone:

Call our sales team on 01924 277 026.  anytime between 8:30am - 5:30pm Monday to Friday.  Our friendly sales staff will take your order or help with any enquiry you may have.  (Answerphone out of hours.)

FAX:

Simply fax your orders and enquiries to us on 01924 262 074. Lines are open 24 hours a day, 7 days a week

Post:

Send your order or post your cheque to:
L.A. Brook Ltd
Royds Mill
Leeds Road
Ossett
West Yorks
WF5 9YA

Back to top

Payment Methods.

Credit/Debit cards: We are pleased to accept payment by Visa, Mastercard, and Maestro. 
By Cheque: Make cheques payable to L.A. Brook Ltd.
By Credit Account: We offers a 30 day credit account facility, subject to status and credit clearance.
All prices are exclusive of VAT

Delivery.

We deliver 95% of our products throughout the North of England using our own vehicles and drivers.

Express carriers also call daily where an overnight service is required.

Despatch from our extensive stocks is normally within 48 hours of receipt of your order.

Back to top